Product deep dives, engineering write-ups, and practical guidance on deploying AI agents across chat, voice, email, and SMS.
Chat with your hiroi assistant inside Teams. Search your calendar, RSVP to meetings, find files across OneDrive and SharePoint, and draft email — without leaving the window.
Page Integration lets your AI agent read page content, highlight text, scroll to sections, and suggest edits in real time — with a visual diff the user can accept or dismiss.
Multimodal interfaces, page-aware AI, voice-first design, proactive engagement, and agent workflows — what's shaping customer-facing AI this year.
A step-by-step walkthrough for adding an AI agent to your Shopify store — including order lookup, product recommendations, and post-purchase support flows.
How we chunk, embed, and retrieve documents for customer-facing agents — including the failure modes we see most often and how to avoid them.
What to lock down when you drop an AI widget onto your website. Origin policies, session-signed auth, and keeping prompts out of the DOM.
How hiroi agents detect language, switch mid-conversation, and keep tone and persona consistent across 40+ locales.
When an AI call needs a human, hiroi summarizes the conversation, shares the schema state, and dials in the right person — no ramp-up required.
Stop guessing. Walk through the inputs that matter — deflection rate, containment, average handle time — and the traps most vendors hide.
Turn static product tours into conversational onboarding. How to pick trigger moments, scope the agent, and measure activation lift.
The minimal setup for adding the widget to a modern React stack — including App Router, SSR caveats, and hydration-safe initialization.